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1 job found

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Internal Dynamics 365 CRM Consultant - Surrey

£45,000.00 Per Annum

Are you an Internal CRM Consultant looking for a new challenge? We’re working with a fantastic organisation looking to grow their Service Delivery team in the Surrey area. If successful, you’ll be: · Coordinating development sprints with the outsourced dev team · Managing and coordinating CRM Change Board and associated processes · Project managing requirements gathering, scoping, development, design, training of medium to large CRM feature change requests · Producing monthly project status and RAG reports · CRM administration · Troubleshooting, analysing and resolving issues of functionality · Planning and delivering future migration to the cloud · Overseeing CRM incident management and fault resolution · Coordinating monthly CRM housekeeping tasks to ensure optimal performance · Refresher training for all staff on CRM use and best practices Required skills: · Dynamics 365- out of the box functionality and limits · Project Management experience · Dynamics CRM administration (views, workflows, permissions, etc) · Chairing meetings · Stakeholder management · Fantastic communication skills · SharePoint · Cross-team working Desirable skills: · Business Analysis experience · SCRUM/Agile development methodology · JavaScript · C# · T-SQL · Fetch XML · Click Dimensions experience Does this sound like the role for you? Apply now and a consultant will be in touch to discuss the role in further detail. More details & application form

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