86 Articles available to browse in the blog


  • Cyber-Attacks and What We Can Learn From Them

    In the last few years cyber attacks have become more and more commonplace. However, 2017 has been a particularly bad year in terms of attacks with high-profile names finding themselves at the receiving end. If it can happen to high-powered corporations, then it can happen to just about any company, so how can your organisation prevent these attacks from happening? We take a look at some of the most high-profile hacking cases these years and see what lessons we can learn from them....read more
  • Chatbots: The Future of CRM and AI

    CRM is becoming more and more entwined with artificial intelligence. Whether it’s Salesforce’s Einstein, or Dynamics 365 Customer Insights, all these features rely on AI. So, what will be the main focus in 2018 for CRM providers? Simply put, chatbots. ...read more
  • Our Top 5 IoT Predictions for 2018

    The Internet of Things is still one of the most discussed topics in the tech sphere. With IDC predicting that worldwide spend on the Internet of Things will hit £568 billion worldwide, it’s no wonder that both consumers and providers are interested in it. The IoT is changing the way we go about our daily lives, whether it’s from a business perspective, or from how we organise our homes....read more
  • European Talent Wars: The State of European Tech Report

    The latest report published by the venture capital firm Atomico, has found that there’s a massive talent war happening across the whole of Europe. The State of European Tech report surveyed 3,500 investors, founders and members of the tech community to collect data on hiring and investments, as well as to understand current trends and attitudes. ...read more
  • Gartner's Top 10 Strategic Technology Trends for 2018

    Each year, Gartner’s top 10 technology trends for the year ahead are an interesting guideline. A couple of weeks ago, at the Gartner Symposium in Orlando, Gartner Fellow David Cearley presented the “strategic” technology trends for the upcoming year. Gartner defines “strategic” as the technologies that have the potential to be significantly disruptive in the next five years, with a focus on budgeting as well....read more
  • Salesforce states that myEinstein will allow users to build AI apps just with clicks

    Last week at the Dreamforce conference in San Francisco, Salesforce unveiled myEinstein, their machine-learning platform that they say will allow developers and admins to create custom AI apps simply with clicks. The platform is being promoted as a tool that will enable Salesforce customers to build more personalised and smarter experiences through two new services. The first service is called Einstein Bots. Einstein Bots can be trained to expand customer service workflows by automating tasks like retrieving information, while the second service Einstein Prediction Builder is a tool that allows for the automatic creation of custom AI models. These AI models will be able to predict outcomes for any object/field in Salesforce.John Ball, Salesforce’s general manager and senior VP stated that they are democratising AI by giving admins and developers the power to transform their processes and customer interactions with myEinstein....read more
 

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