33 Articles in the category Dynamics 365


  • Dynamics 365 and Power BI Linked for Deeper Customer Insights

    Microsoft is now making it easier for Dynamics 365 customers to garner insights from their clients’ business history by taking advantage of Power BI, the cloud-based business intelligence service. The new Power BI connector for Dynamics 365 Customer Insights allows businesses to take raw customer data and turn it into informative charts and distribute the data-driven findings to workforces. ...read more
  • Hunting for CRM: Which Platform is Right for You?

    Regardless of your organisation’s CRM needs, whether they’re small or large, investing in the right platform is no small feat. The effort and time required to identify, buy and implement the right platform is quite substantial, however when all is said and done and stakeholders are on-board, it all boils down to finding the right platform for you. ...read more
  • Microsoft Announcement: Dynamics 365 for Talent

    Microsoft has announced its Dynamics 365 for Talent which will be specifically designed for HR, with the promise of a “holistic approach to attracting, onboarding and growing talent”. With this new release, they are promising companies that they’ll be able to understand their workforce from a 360-degree viewpoint and link all key aspects. Companies will be able to view and understand the people they need in their business to meet strategic targets, see the talent they’ve already got, and who the best candidates in the market are. All of this will help when connecting the dots for their candidate attraction/retention strategy....read more
  • Comparing AI Tools: Salesforce and Dynamics 365

    Just a few years ago, cloud computing revolutionised customer management, allowing small to mid-sized businesses to access communication platforms and data without having to invest heavily in a complex IT infrastructure. But with the advancements in AI, machine learning is the new kid on the block. This new technology can transform marketing and customer support, and now they’ve been introduced in to Cloud CRM tools by the likes of Microsoft and Salesforce. ...read more
  • Growing Your Sales Strategy: LinkedIn and Dynamics 365

    Social selling is getting a purpose boost in the enterprise as Microsoft integrates LinkedIn into its portfolio of business applications. Microsoft’s most recent announcement states that they’ll be integrating LinkedIn and their cloud-based ERP and CRM suite, Dynamics 365. This is probably not a surprise after the company bought LinkedIn last year- but it will be a step in the right way for supporting social sales strategies. ...read more
  • Keeping Up To Date With ERP Advances: Dynamics 365 and Employee Engagement

    When implementing a new ERP system, you may be facing a lengthy process. Due to this potential drawn out process, the solution could be creeping close to obsolescence during the time a company progresses from discovery to go live. The ERP market is very fast-paced with product development happening at an accelerated rate which means that end-users need to stay up to date with their ERP solutions. ...read more
  • Dynamics 365 Security: How To Keep Your Data Safe

    In the last couple of years, the media has reported on a number of high-profile data breaches ranging from LinkedIn and eBay, to the more taboo Ashley Madison website. Over 500 million user records were published during this time, with personal information being exposed in public. This has justifiably caused users to worry....read more
  • Microsoft Dynamics 365: What Impact Will It Have on Your Career?

    With the release of Dynamics 365, a new era of business agility is ushered in. The new system will combine AX and CRM systems into an all-encompassing one, allowing customers to pick and choose between the features that are most suited to their business. The 6 modules are: sales, customer service, project service, operations, marketing and field service. We discussed the business benefits of Dynamics 365 here: The Business Benefits of Dynamics 365, but how will this evolution affect Microsoft Dynamics professionals? What changes and new focuses will there be and what do you need to do to stay ahead?...read more
 

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