2 Articles from March 2018


  • 5 Ways Artificial Intelligence is Transforming CRM

    In this current climate it’s is crucial for companies to raise the bar when it comes to customer service. Customers now research products, raise complaints or ask questions through different channels. CRM has to now keep up with businesses’ priorities of staying ahead of the competition through customer satisfaction and care. AI may be the answer to that; we take a look how it will complement CRM software and help optimise business ops: ...read more
  • What's The Difference?: Artificial Intelligence vs Machine Learning

    Artificial Intelligence is deemed to be the next big thing in the IT world- a technology which has been talked about for more than half a century. The current scene is buzzing with the terms “AI” and “Machine Learning”, which sometimes get mixed up or appear interchangeable. They can seem to be the same thing, however they’re not quite, which may lead to some mix-ups....read more

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