2 Articles from November 2017


  • Gartner's Top 10 Strategic Technology Trends for 2018

    Each year, Gartner’s top 10 technology trends for the year ahead are an interesting guideline. A couple of weeks ago, at the Gartner Symposium in Orlando, Gartner Fellow David Cearley presented the “strategic” technology trends for the upcoming year. Gartner defines “strategic” as the technologies that have the potential to be significantly disruptive in the next five years, with a focus on budgeting as well....read more
  • Salesforce states that myEinstein will allow users to build AI apps just with clicks

    Last week at the Dreamforce conference in San Francisco, Salesforce unveiled myEinstein, their machine-learning platform that they say will allow developers and admins to create custom AI apps simply with clicks. The platform is being promoted as a tool that will enable Salesforce customers to build more personalised and smarter experiences through two new services. The first service is called Einstein Bots. Einstein Bots can be trained to expand customer service workflows by automating tasks like retrieving information, while the second service Einstein Prediction Builder is a tool that allows for the automatic creation of custom AI models. These AI models will be able to predict outcomes for any object/field in Salesforce.John Ball, Salesforce’s general manager and senior VP stated that they are democratising AI by giving admins and developers the power to transform their processes and customer interactions with myEinstein....read more

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