3 Articles from July 2017

  • Hunting for CRM: Which Platform is Right for You?

    Regardless of your organisation’s CRM needs, whether they’re small or large, investing in the right platform is no small feat. The effort and time required to identify, buy and implement the right platform is quite substantial, however when all is said and done and stakeholders are on-board, it all boils down to finding the right platform for you. ...read more
  • Augmented Reality and Virtual Reality: Differences, Similarities and Uses

    With all of these new technologies evolving every day, you will have heard of augmented reality (AR) and virtual reality (VR) as being the next big revolutionary techs. The two appear quite similar at a first glance, so you may be wondering what the difference is between the two. Pokemon Go is probably the first thing that springs to mind when you think of AR and when thinking of VR you’re most likely thinking of amusement park rides or video games. We’ve taken a more in-depth look at the two industries to understand the main differences. ...read more
  • Salesforce: New Einstein APIs and Platform Services

    The newest release by Salesforce is the Einstein Platform Services and APIs. This new offering includes Einstein Intent, Einstein Sentiment and Einstein Object Detection. The Einstein platform was introduced last year in September and it is an AI offering designed especially for customer relationship management (CRM). ...read more

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